Free flat rate shipping with tracking number.
Due to products being handmade please allow 7-10 business days till shipping.
No returns on confirmed custom orders.
You may return most new, unopened, unused items within 14 days of delivery for a full refund. Returns on purchases are at customers expense. Aloha Nectar will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.